EVORA Advantage – 15-Day Returns

 

Overview

At EVORA, we want you to feel confident and comfortable with every purchase. If for any reason you are not fully satisfied with your jewellery, you may request a return within 15 days of delivery. Our return process is designed to be simple and transparent so that customers can shop with peace of mind.

Eligibility for Returns

To qualify for a return, the jewellery must be unused and in its original condition. It should be returned with the original packaging, certificates, and invoices. The product must not show signs of wear, damage, or alteration and must be returned within 15 days from the date of delivery.

Return Process

If you wish to return a product, you can initiate the request through our customer support team. Once the request is approved, our team will guide you through the return process and arrange for the product to be securely collected or shipped back to us.

Refund Timeline

Refunds are processed after the returned product is received and passes a quality inspection. The time required for the refund to reflect in your account may depend on your bank or payment provider.

Our Commitment

The 15-day return policy reflects EVORA’s commitment to providing a reliable and customer-friendly shopping experience. We want every purchase to feel reassuring, transparent, and worry-free.