Privacy Policy
Privacy Policy
At EVORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information shared by users of the EVORA website.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following information when you use our website or place an order:
• Personal details such as name, phone number, email address, and delivery address
• Order and transaction details
• Payment-related information (processed securely via authorised payment partners)
• Communication records when you contact customer support
• Website usage data such as IP address, browser type, and pages visited
We only collect information that is necessary to provide our services effectively.
How We Use Your Information
Your information may be used for the following purposes:
• To process and fulfil orders
• To arrange delivery and provide order updates
• To respond to customer queries and support requests
• To improve our website, products, and customer experience
• To communicate important updates related to your order or account
• To comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
Payment Security
All payments made on the EVORA website are processed through secure and encrypted payment gateways. EVORA does not store your card, UPI, or banking details on its servers.
Sharing of Information
We may share limited personal information with trusted third parties only when required, such as:
• Logistics partners for order delivery
• Payment gateway providers for transaction processing
• Technology service providers supporting website operations
These partners are required to handle your data responsibly and only for the intended purpose.
Cookies and Website Data
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behaviour, improve site performance, and personalise content. You may choose to disable cookies through your browser settings, though some features of the website may be affected.
Data Protection and Security
We implement reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure.
Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction or update of your information
• Request deletion of your data, subject to legal and regulatory requirements
You may contact us to exercise these rights.
Third-Party Links
Our website may contain links to third-party websites. EVORA is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies independently.
Changes to This Policy
EVORA may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, you may contact us using the details provided on the Contact Us page.